After your order has been despatched, you'll receive an automatic e-mail confirmation. You should receive your order within a few days if your delivery address is in the UK. Please allow our 7 working days policy stated on our website to calculate when you will receive your order. We calculate the 7 working days from the moment we receive your payment to the moment you receive your order on your door step. We unfortunately don't have a track and trace system but please don't hesitate to contact us if you don't receive your order in the time frame mentioned above.