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0800 528 2525

General Terms and Conditions

1. Order acceptance

Orders are only accepted and processed in accordance with the following conditions. By making use of the Albelli software the customer implicitly accepts these conditions. After the order has been processed the file provided by the customer is saved on the Albelli server for one month. This is done to make it possible for the customer to order additional copies of the album at a later time.

2. Copyright

The customer is responsible for the content of the provided file. Albelli accepts no liability for the content of the file. Albelli assumes that the customer holds the copyright for the file. The customer is exclusively responsible for any consequences of the illegal use of protected data. In addition, the customer must strictly comply with the legal regulations of the concerned country when placing the order and distributing the printed material.

3. Liability

In no case does Albelli accept any liability for damage or loss of the files. Albelli explicitly states that the quality of the prints in the photo books that are ordered can never exceed that which can be expected based on what the customer sees on the computer screen when using the Albelli photo book creator. Albelli’s liability remains limited to avoidable production errors.

4. Delivery time

All orders will be produced within seven (7) working days of receipt of the payment. Under no circumstances may any delays in delivery times justify cancellation of the order or any right to compensation.

5. Guarantee

Notification of all claims, insofar as they concern a clear deficiency, must be provided within two weeks after delivery of the customer’s order. In the case of a valid complaint, restitution will be limited to producing the order again.