We have been thrilled with the feedback so far – it seems our customers love our products and service, rating us on average, 5 stars and 9.2/10!
Our goal is to offer our new and existing customers the very best experience possible. To achieve this and to enable us to learn and grow, we require the opinions and thoughts of our customers. So we partnered with Trustpilot a leading independent review site to collect our customer feedback. All reviews, both positive and negative, are immediately visible online.
Thanks for your support!
4274 customers have written a review on Trustpilot
The service that I have received from Albelli is fantastic and the product is great.
We absolutely love our photobook, the quality is amazing and to such a high standard. Something for us to treasure for years to come.
Have ordered a few products from Albelli and have always been very happy with their quality. Would certainly recommend, and will definitely be ordering again.
Love my photo book as well as planning it. It was easy.
The Albelli software is very easy to use, whether you download it to your computer, or create your book totally online. There's a good choice of book sizes and formats, and useful tools, enabling you to round the corners of your images, give them shadows and so on. I've used a number of photobook sites, and Albelli certainly rates among the best.
Website was easy to use and full of great ideas for layouts. Much more user friendly than other similar websites I've recently used. Product was quickly received and looks great! Overall, I'm really pleased with my Albellu experience and will definitely use them again in future.
Really good quality product with good customer support if needed. Will continue using them as and when I need a good quality photo album.
A lovely way to store and share photographs.Excellent service from start to finish,Easy to use soft wear and excellent delivery time.Lots of choice and excellent value for money.Would definitely recommend to friends.
I have used Albelli on many occasions and have always been completely satisfied with the product on arrival,
It is great to have all my pictures in one book
Easy to use software with a good selection of editing tools. Use their special offers of free pages to create albums at really low prices. Great value.
I have looked at examples of photobooks produced by other companies, and believe that the quality of Albelli's really is beyond comparison with these. I would unhesitatingly recommend Albelli to anyone looking for a the best photobook product on the market.The creative programme is easy to use and offers many options, whilst the photographic reproduction, book-binding and page quality is truly excellent. In addition, any issues that I have had have been immediately rectified in the the most professional and caring manner possible. Their attitude and focus on the customer is an example to many other industries. Star rating......10/10
I had never created a photo book until a few weeks ago. I struggled a bit trying to do an online version so switched to the download which is fine and such fun to do!Have created three books now and I'm thrilled with them. Lovely quality even on supposedly 'standard' paper and amazingly fast delivery.
Excellent quality in both material and photographic reproduction. The book printed out exactly as I had formatted it on-line. I wouldn't hesitate to use Albelli again.
Product was very easily compiled, review simple and very efficient in delivery. Appreciate some more background themes and the possibility of picture swapping within the same page.Product was given as a gift and was very well liked.P.S. the soft copy of the final version forwarded as a separate link is a plus!
Easy to use the wizard to compile the book, it arrived very quickly and the photos came out really good quality. Would definitely do another one.
Excellent service, high quality printing and fast turn around. The way one can play with and edit the photos and placement is easy to use.
Easy to use, although Windows version seems better developed than the Apple version. Production and despatch prompt with good progress reports.
I recently purchased a photo book online from Albelli for a Christmas present for my son. I thought they were a fantastic company to deal with , their online software easy to use and they produced a fantastic product which my son will always treasure. I spoke to their customer service department on a couple of occasions and found them extremely helpful and they rang me back on time as they promised, you wouldn't know that this company is based abroad. I wouldn't hesitate to recommend them and have already started a new photo book on their web site. Really Impressed.