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Delivery information

Below you will find our standard delivery times as well as the last order dates to have your Christmas presents delivered on time.

Last order dates for Christmas delivery

Get your order in before the cut-off dates below and make sure everyone’s smiling on Christmas day:

Products Last order date for Christmas:
Photo books & wall art 14 December 2016
Cards, calendars & photo prints 15 December, 2016
Phone cases and personalised mugs 16 December, 2016

Below, you can check the estimated delivery time for each of our products. Because their production times vary, different products have different estimated delivery times.

We begin production on the first working day after we receive payment for your item. Once produced, delivery takes two to three working days.

Check your order status

To check the status of an individual order, just sign in to your account.

Estimated delivery times

All delivery times are based on an estimated delivery of two to three working days. We’re closed on weekends and public holidays, so no production takes place on those days.

Product Estimated delivery time
Photo books, wall art and diaries 6-8 working days (4-day production time)
Cards,calendars & photo prints 5-7 working days (3-day production time)
Phone cases and personalised mugs 4-6 working days (2-day production time)

Ordering several products

If you order more than one product at once, we may ship them together. This depends on which products you order but if we do ship your items in one package, the estimated delivery time is whichever product takes the longest.

For example, if you ordered photo books and prints, the estimated delivery time would be seven working days, because photo books take four days to produce.

Who delivers my item?

We use Royal Mail and Parcel Force to deliver our products to you.

  • Contact
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    • Call us 0800 528 2525 Free from UK landlines (mon-fri) 9:00-17:00
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