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How can I track the status / progress of my order?

To help you stay informed you can view the status of your order on your personal albelli page. It also displays an overview of all previous orders created with us.

To access your personal page please follow the instructions below:

1. Go to the home page of our website www.albelli.co.uk
2. Click on ‘What is my order status?’ at the right of the webpage.
3. If you have never activated your personal page, click on ‘Send email’ to receive the activation link. If you have already done this, simply login with your email address and password.
4. Go to your email inbox and click on the link you received.
5. A new window will open confirming that your account is activated. Click on ‘My personal albelli page’ to view the status of your last order.
6. You’ll receive a confirmation email as soon as your order is ready for dispatch.

Get in touch using the contact form or call us at 0800 528 2525 if you need any more information on your order!

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