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My payment failed, what can I do?

If you weren’t able to pay your order, you’ll receive an automatic email reminder stating that the payment was unsuccessful. If you wish to proceed with the order, click on the payment link in the email and enter your payment details.

You haven’t received any email? Please contact our customer service. They’ll be happy to help with your order.

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Related questions

  • Contact
    (mon-thu) 9:00-17:00
    (fri) 9:00-16:30
    • Call us 0800 528 2525 Free from UK landlines (mon-fri) 9:00-17:00
    • Live chat Questions or need help
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