Back to overview

How can I track the status and progress of my order?

To help you stay informed you can view the status of your order on your personal albelli page. It also displays an overview of all previous orders created with us.

To access your personal page please follow the instructions below:

1. Go to the home page of our website
2. Click on ‘What is my order status?’ at the right of the webpage.
3. If you have never activated your personal page, click on ‘Send email’ to receive the activation link. If you have already done this, simply login with your email address and password.
4. Go to your email inbox and click on the link you received.
5. A new window will open confirming that your account is activated. Click on ‘My personal albelli page’ to view the status of your last order.
6. You’ll receive a confirmation email as soon as your order is ready for despatch.

Get in touch using the contact form or call us at 0800 528 2525 if you need any more information on your order!

Was this answer useful to you?

Related questions

  • Contact
    (mon-fri) 9:00-17:00
    • Call us 0800 528 2525 Free from UK landlines (mon-fri) 9:00-17:00
    • Live chat Questions or need help
Please upgrade your browser

We built Albelli using the latest technology. This makes Albelli faster and easier to use. Unfortunately, your browser doesn’t support those technologies. (download Google Chrome)