albelli strives for a high level of customer service. How do we achieve that? By sticking to our values:
|Satisfaction guarantee: Have you received a photo book (or other product) from us with which you are not entirely satisfied? Then make use of our satisfaction guarantee: Not good? Money back!
Read more about our satisfaction guarantee.
|User-friendly photo book programs: Our photo book programs are developed with care. We try to continuously improve them, and we use feedback from our customers to do so.
Read more about our user-friendly programs.
|Return service: If you are not entirely satisfied with your photo book, you can return it to our customer service department at no charge. We will ensure that you receive a new book, until you are completely satisfied!
Read more about our return service.
|Customer service: If you have a question or comment, our customer service department is available from 9.00 to 21.00!
Read more about our customer service.
|Safe payment: It can be scary to pay via internet, but at albelli it is 100% safe because we use SSL encryption.
Read more about paying safely.
|FSC seal of approval: We not only have a good relationship with our customers, but with nature too. We print our hard cover photo books and calendars on responsible paper and therefore we display the FSC seal of approval. Our hard cover photo books and calendars are therefore not only attractive but also environmentally-friendly.
Read more about our FSC seal of approval.